Returns

Last updated: August 31, 2026

VitaSeed, Arvada, CO, United States.
Public email: support@govitaseed.com
If that mailbox is not delivering yet, write vitaseedsupport@gmail.com.

We want you to be able to order a supplement without feeling trapped. These are dietary supplements, not medicines.

Unopened bottles — 30 days

You may return an unopened product within 30 days of delivery for a refund of the product price.

Seal intact, unused, in the original container.
Email us first with your order number. We will reply with a return address. Do not mail a return until we reply.
You pay return shipping unless we sent the wrong item or the item arrived damaged.
Once we receive and check the unopened return, we refund the product to the original payment method. Original outbound shipping is refunded only if the error was ours.

Opened or used — not returnable

For hygiene and safety, opened or used supplements cannot be returned or restocked. We do not refund opened bottles because you changed your mind, disliked the taste, or decided the product was not for you.

Damaged, empty, or wrong item

If the package arrives damaged, empty, leaking, or is the wrong product, email us within 30 days of delivery with:

Order number
Photos of the outer box, the product, and the issue
A short description

We will replace the item, or refund the product (and shipping if the error was ours). You should not have to pay to fix our mistake.

If tracking says delivered and you do not have it

Write us within 30 days of the estimated delivery date. If the carrier shows delivered to the address on the order, we will help you file a carrier claim. Replacement or refund is not automatic in that case.

Lost in transit

If tracking never shows delivered, write us within 30 days of the estimated delivery date. We will look into it with the carrier. Replacement or refund if the claim is approved.

Canceling an order

If the order has not shipped, email us and we will cancel it when we still can. After it ships, use the unopened-return rule above.

What we cannot refund

Opened or used products (hygiene), except damaged/wrong item on arrival as above
Wrong or incomplete address you entered
Unclaimed packages that come back to the warehouse (we will email you; reshipping is not free)
Orders we cannot serve (Alaska, Hawaii, military addresses, or outside the 48 contiguous United States)

Subscriptions

Vitamin D3 can be purchased as a monthly subscription. Cancel or skip before the next renewal so you are not charged. See the Subscription policy.

How to reach us

support@govitaseed.com
Fallback: vitaseedsupport@gmail.com
VitaSeed · Arvada, CO, United States

First order 25% off with code VITA25 (one use per customer; does not stack with other discounts).